|
|
|
|
|
There is no environment changing more rapidly than yours. HSAs and HRAs are changing the landscape. And you're still expected to be responsive to customers, retain members, improve operational and network utilization, and optimize per-member per-month costs. Competing under these challenging circumstances is tough. But creative, personalized, timely, and effective communications can play a major role in your success.
Delivering results with innovative communication strategies
That's where RR Donnelley Business Communication Services (BCS) comes in . . . with a dedicated insurance team that understands the world in which you do business. We make certain your customers get information about your health insurance programs, policies, and benefits quickly, accurately, and in a format that is clear and uncomplicated. So bring BCS to the table. You will get focused, comprehensive business solutions in digital print, transactional mail, and digital delivery that accurately convey your message in a cost-effective manner . . . while developing deeper customer relationships in return.
The only solution you'll need
Our innovative solutions mean BCS is the only business communication partner you'll ever need.
We offer:
- Integrated solutions. We quickly and efficiently integrate multiple data sources - including legacy systems, allowing all your systems to work together seamlessly.
- Consolidated communications. BCS can bring all of your related communications together. For example, our dynamic benefits book combines all benefit materials into a single document, resulting in reduced costs and increased customer satisfaction.
- Personalized, well-designed documents. Our design experts work with you to ensure benefit communications are clear, concise, and formatted to engage and inform participants.
- eDelivery capabilities. BCS offers eDelivery options, such as eBills and eStatements that enhance your company's perceived value while providing you cost savings. Our single development platform allows you to shift from print to electronic communications quickly and easily.
First to market . . . First to deliver
BCS reduces total delivery cycle times by bringing printing, imaging, kitting, and mail assembly close to your markets - to speed transactional and marketing communications to your customers and prospects. Mailing from multiple BCS facilities accelerates cash flow by putting bills into your customers' hands faster. And dropping cross-selling and other marketing communications from multiple facilities gives you a first to market advantage for converting prospects into customers. Let us show you how BCS's production facilities use the most cost-effective delivery methods to help you achieve your objectives.
Single source savings, convenience, and accountability
From innovative programs that convert data into the ideal package design - to seamless integration of multiple data sources (including your legacy systems), BCS offers a single touch point for outstanding service.
|
 |
Applying our expertise in the insurance industry
BCS has the most extensive capabilities in the industry. From design through distribution, we deliver a wide range of products and services to insurance companies - including the following:
Health plan enrollment booklets:
Membership enrollment kitsEvidence of Coverage booklets (EOCs)Explanation of Benefits (EOBs) with checksBilling statementsPBM enrollment & mailingsIdentification cardsCompliance mailingsWellness program communications
|
